AE POLICIES

Appointments

A credit card is required to hold your appointment. A $100 deposit is required for all Highlight, Balayage, and Keratin Treatment appointments. For all Hair Extension appointments, a 50% deposit is required to schedule the appointment. Please arrive 10 minutes before your scheduled appointment to ensure you receive full service. Please note that if you are over 15 minutes late for your appointment we may have to reschedule your service if it cannot be completed in the remaining time frame. All attempts to reschedule in  timely manner will be made. If we do not hear from you 15 minutes into your scheduled appointment time, you will be considered a "No-Show" and you will lose your deposit. We recommend you book your next appointment prior to leaving the salon so that we can be sure to accommodate your schedule.

Cancellations

Aaron Emanuel Salon understands that sometimes schedules change and therefore requests at least 24 hours notice when cancelling or rescheduling your appointment. Appointments cancelled less than 24 hours of appointment date and time or for which clients are a "No-Show", will lose their $100 deposit. Any attempt to re-book a cancelled appointment will require another deposit of $100. 

Discounted clients must give 72 hour notice if rescheduling or cancelling an appointment. Appointments cancelled less than 72 hours of appointment date and time, or for which clients are a "No-Show", will lose their $100 deposit. Any attempt to re-book a cancelled appointment will require another deposit of $100.

Please note that appointments made within 24 hours may instead be cancelled or modified at least 4 hours prior to the appointment time in order to avoid losing your deposit. 

Privacy Policy

HOW WE USE THE INFORMATION WE GATHER

We use the information we collect on the site to enhance your visitor experience. Our information is not shared with any parties outside of Aaron Emanuel Salon and its designated agents. We make use of Google Analytics for site traffic reporting.

THE PEOPLE THAT ARE GIVEN ACCESS TO THIS INFORMATION

Your personal information is accessible only by Aaron Emanuel Salon employees including administrative staff. In limited cases, personal information may be visible to our designated web service provider but that information is only related to site functionality. No individual personal information such as appointment bookings, gift card purchases, or other sensitive information is stored on this site or accessible by any third party.

THE SECURITY MEASURES WE HAVE IN PLACE TO PROTECT YOUR PERSONAL INFORMATION

To safeguard your personal information, we have implemented secure page logins and locked user accounts to email addresses so that any attempt to access login information cannot be sent to non-authorized parties.

OUR USE OF COOKIES

Our website makes use of cookies which are small digital files that are stored in your web browser that enable us to track your return visits to our website. Your browser settings may allow you to block these cookies, but we recommend you have them enabled to help us personalize your experience on our website. Additionally, 3rd party advertisers on our site may use cookies for tracking purposes.


Children

To help us provide you with a relaxing atmosphere, we request that children without appointments DO NOT accompany you to the salon. We will do our best to accommodate any special situation.

Gratuities

Gratuity is not included in any of our service prices, however in appreciation for outstanding service, gratuity may be given at your discretion. Packages and parties of 5 or more are subject to 20% gratuity added at the time of the service.

Forms of Payments

We accept most major credit cards, cash, and checks. A 3.99% customer service charge is applied to all card transactions at our salon. As an alternative, to avoid the service charge, you can choose to pay with Cash or Check. 

Product Returns

Exchange only within 7 days of purchase with a receipt or in store credit.

Gift Certificate Redemption

Gift certificates are redeemable for the specific service they were purchased. Due to certain gift certificate promotions your gift card dollar value may not be equivalent to the face value of another service.

Referrals

Our biggest compliment is a client referral. If you refer a client to the salon, you will receive a $20 gift card good towards any service at the salon.